Returns

Final Sale and Replacement Policy

At Artisanearpieces, we prioritize the health and safety of our customers. Due to the intimate nature of earrings and our commitment to hygiene, all sales are final. We do not accept returns or exchanges to ensure each customer receives a brand new, unused product.

However, we stand behind the quality of our products. If you receive an item with a manufacturing defect or there is a legitimate issue with the goods upon arrival, please contact us immediately at Replacement@Artisanearpieces. We are committed to ensuring your satisfaction and will provide a replacement for any items that are proven to be faulty.

Replacement Requests:

If you believe your product is defective or has a legitimate issue, please follow these steps:

1. Contact us within 7 days of receiving your order at Replacement@Artisanearpieces with a clear description of the issue and photographic evidence.

2. After reviewing your request, we will contact you to confirm the next steps.

Please note that replacement requests will be evaluated on a case-by-case basis. Artisanearpieces reserves the right to refuse replacement if it is found that the item does not have a manufacturing defect or if the claim does not meet our policy criteria.

Non-returnable Items:

Due to hygiene and health protection, items that have been opened, worn, or removed from their original packaging are not eligible for replacement.

Damaged Items:

In the event your order arrives damaged, please document the condition with photographs and contact us immediately. We will work swiftly to address the issue and provide a suitable resolution.

Contact Us:

For any inquiries regarding our Final Sale and Replacement Policy, please reach out to us at Replacement@Artisanearpieces. Our customer service team is dedicated to providing you with assistance and ensuring a positive shopping experience.