Final Sale

For hygiene and health reasons, earrings cannot be returned or exchanged.
Each pair is made, packed, and shipped as a new, unworn item.

Quality & Replacements

We take great care in crafting and checking every piece before shipping.
If your order arrives with a manufacturing defect or a genuine issue, please contact us within 7 days of delivery at replacement@artisanearpieces.com, including a brief description and clear photos.

After review, we will offer a replacement if the issue is confirmed.

Damaged During Shipping

If your item arrives damaged, please document the condition with photos and contact us as soon as possible. We will work with you to find a fair solution.

Important Notes

• Items that have been worn or used cannot be replaced

• Replacement requests are reviewed individually, based on the condition of the item

If you have any questions, feel free to reach out. We believe in clear communication and fair solutions.